| Got Questions? Get Answers
How can Disaster Services help me with temporary housing?
Disaster Services will work with you and your insurance company to locate suitable housing for you and your family while your home is being rebuilt. We will locate the property, negotiate a short-term lease, provide furniture and amenities if needed, and coordinate payment with your insurance company.
How soon can you find me a property?
Locating a property and coordinating move-in typically takes 3-4 business days although every situation depends upon market conditions and your special needs. Our staff will call you daily to keep you advised on the search process.
How is my home furnished?
Disaster Services will provide you with all the items necessary to live comfortably in your temporary home. If you have special needs, we will work with you. Click here for list.
What is my minimum length of stay?
We determine from your insurance company and your contractor approximately how long it will take to complete repairs to your home. Most of our leases vary from two to six months with month-to-month renewal options. Shorter-term hotel stays can also be arranged. Your policy will define the limits of your coverage.
Are pets welcome?
Yes. Most of our properties do allow pets, but there can be restrictions on size and breed. An additional pet deposit may be required.
Who pays utilities?
In most cases, utilities including gas, electric, phone and cable are placed in your name. Please consult your policy because all or part of these expenses may be reimbursable. Disaster Services staff can provide contact numbers to assist you in transferring all utilities.

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