What is temporary housing?

To Disaster Services and the insurance industry, temporary housing means providing a convenient, cost-effective housing solution for the policyholder while their property is being rebuilt. We will negotiate the shortest lease term possible, furnish and manage the property from move-in to move-out.

What kind of housing is available?

We can locate single-family homes, townhomes or apartments throughout the mid-Atlantic area. Properties are available furnished or unfurnished.

How quickly can you place a family into temporary housing?

Within hours, Disaster Services can provide hotel accommodations while we begin our search for the optimum housing solution. Disaster Services can have your family transitioned into their fully furnished home within 3-4 business days.

How do you handle security deposits?

Normally, we collect the security deposit from the insurance company but if you prefer, we will collect it from the policyholder.

What about phone and utility charges?

Most insurance companies prefer the tenant pay all utility charges. These expenses may or may not be covered under the homeowner’s policy. We advise the policyholder to discuss these payments with you directly. Under special circumstances we can include these expenses in the monthly lease.

Can the lease be renewed? What kind of notice to vacate is required?

Yes. All our leases provide for month-to-month renewal options and require 30 days notice to vacate.

What about pets?

We can accommodate most pets. Communities and property owners may have special requirements. Our staff will work with you and the policyholder to arrange payment of any additional pet deposit.

What furnishings are included in temporary housing?

For a complete list of typical furnishings and household items included, click here.

What happens if you cannot find housing for the policyholder?

There is no expense to the insurance company if we cannot locate an appropriate temporary home. We are paid only if we have a signed lease with the insured. We have no problem competing with other short-term housing providers. Please call us if you would like a free market analysis or a second opinion.

How is Disaster Services different from other temporary housing companies?

Disaster Services began in Annapolis, Maryland and we now service clients in Maryland, Virginia, Washington DC, Delaware, and Pennsylvania. Since we are a regionally-based company, our staff is able to meet personally with our clients to view potential properties and sign leases. We know neighborhoods and property managers that national companies overlook. We understand the importance of placing people in temporary housing close to their families, friends, schools and work. We’re a privately held company interested in staying connected to our clients and their policyholders.

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